Solutions:
Higher Education Institutions
Tailored Solutions that contribute to enhancing the institution’s mission and reputation
Challenges
The major challenge facing higher education is communicating the supplier inclusion value proposition to key internal and external stakeholders. The need to recognize the critical link between supplier inclusion and a healthy relationship with the communities in which the institution resides. Additional challenges include:
- Fragmented Spend
- Balancing State and Federal Compliance Requirements
- Limited Stakeholder Understanding of Supplier Inclusion
- Decentralized technology Adoption
- Supplier Development
- Stakeholder Education & Awareness Training
Needs
Higher education leaders must move beyond the perspective that supplier inclusion is a social program and embrace the measurable contributions to operational excellence and mission.
Our Approach
We provide a comprehensive suite of consulting, digital, and training solutions that help organizations assess and embed engagement at every level of their supply chain. Our team members, having incorporated supplier inclusion best practices at leading universities for many years, are equipped to provide tailored solutions that:
- Develop a blueprint for redefining the supplier inclusion value proposition for higher education.
- Position supplier inclusion to contribute to key institutional objectives, including:
-
- Operational excellence
- Student recruitment
- Fundraising and development
- Community relations
Start Your Journey to Engagement Excellence
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Our Solutions: Transform the Supplier Inclusion Ecosystem
Supplier Development at Scale
Implemented supplier development cohorts for more than 120 suppliers, featuring subject matter experts on best business practices, creating a thriving ecosystem of growth.
Mindset Transformation
Introduced e-learning courses that shifted procurement mindset and practices across the organization, creating lasting process changes and new ways of thinking.
Supplier Engagement Pivot
Implemented a small business development strategy for a major retailer, focusing on maximizing supplier performance and relationship management.
Rapid Maturity Growth
Partnered with a global engineering organization to increase its supplier inclusion program maturity from a traditional program to a world-class strategy in just 18 months, setting new industry benchmarks for progress.
RGMA Trailblazers
Practice Area: Higher Education
University Of Chicago 2008-2009
Henry (Hank) Webber: Vice President for Community and Government Affairs
Nadia Quarles: Business Diversity Leader
The Opportunity:
In 2008, the University of Chicago’s award-winning supplier inclusion program primarily focused on the facilities department, as was common at most universities. During discussions with Ralph Moore, Hank Webber explored the opportunity to enhance the University’s relationship with Chicago’s underserved communities by expanding engagement with minority- and women-owned businesses beyond just facilities. That conversation led to RGMA being retained to develop a business plan for establishing a top-tier supplier inclusion program and to conduct a search for a practitioner with the experience and insights needed to implement and lead the improved strategy.
The Solution:
After a national search, RGMA recommended Nadia Quarles, who was leading the contract compliance program for Chicago Public Schools, to head the newly established University of Chicago Business Diversity Program. RGMA created a tailored business plan based on its best practices and worked closely with Ms. Quarles during its implementation.
The Results:
Nadia Quarles leveraged her extensive experience and the RGMA Action Plan to create one of the top higher education supplier inclusion programs in the country. Additionally, University President Robert Zimmer and University Trustee John Rogers, CEO of Arial Investments, strongly supported the initiative, which was a key factor in the Business Diversity Program’s success. This commitment to supplier inclusion strengthened The University’s connection with Chicago residents, the business community, and elected officials. In addition, the university’s supplier inclusion leadership added to its reputation as one of the world’s leading higher education institutions.
Postscript
Hank Webber:
Mr. Webber joined Washington University in St. Louis in 2008 and served as Executive Vice Chancellor and Chief Administrative Officer for 13 years. He is currently a Principal at Urban Impact Advisors and serves as Board Chair of Invest STL.
Nadia Quales:
Ms. Quarles directed the Business Diversity Program at the University of Chicago for 17 years before she left in 2025.
RGMA:
In 2008, there were eight RGMA Best Practices; now there are ten. Additionally, the development of the RGMA Digital Assessment and Strategy Tool has enabled the firm to scale our higher education practice, which was a key factor in RGMA becoming an official Business Partner of E&I Cooperative Services, the leading Group Purchasing Organization for educational institutions. This tool is currently used by a number of higher education and healthcare institutions.